Tuesday, January 31, 2012

What's the proper manner of dealing with someone who does not speak your language and is using a translator?

A woman just walked into my office with a gentleman who acted as an English-Spanish translator for her. I felt very awkward as I didn't know whether to address him, because he needed to be able to hear me clearly and translate, or her because she was the actual customer and deserved my attention. I expect to find myself in this situation a lot, as I'm planning to teach ESL in a school setting. Anyone been there? What's a gal to do?What's the proper manner of dealing with someone who does not speak your language and is using a translator?
You address the person as if you're speaking to them directly. The translator is just a "tool", in these instances. They are simply supposed to relate to each of you what is being said - the conversation is between you and the other person.



Although thanking the translator when finished is always polite.
Speak directly with the person, not the translator. Look at her, not the translator. If you need clarification, you can ask the translator to ask her to clarify, but otherwise he is just a tool to help you communicate! hope this helps!What's the proper manner of dealing with someone who does not speak your language and is using a translator?
When you speak, speak to the person meant to hear the words, not the translater, you'll make them feel insignificant in your conversation.What's the proper manner of dealing with someone who does not speak your language and is using a translator?
I would make eye contact with both. Then talk to the translator. Try to keep what you say short and to the point.
You should address the person you're dealing with more than the translator. But don't pretend the translator is not even there. Make most of your gestures and eye contact towards the customer but be sure to make occassional eye contact with the translator to ensure they're following you. Remember, they're both people and you should treat them BOTH like customers.
You address the woman because technically your speaking to her, its alright to acknowledge the translator but your business is with the woman.
You should speak to the actual client as the translator is just a tool to make sure everyone is satisfied.

Make eye contact with the client but make sure to acknowledge the fact that the translator is there, and when you are finished thank them both.
Speak to the women



The translator just acts as a tool between the two.



Address your questions and answers to the women.



".."
You speak directly to the person, NOT the translator.
speak to the person who does not speak english, the translators job is just to act as an interprater and is not the one that the buisness is directed at.
the translator is a man.. the woman is a woman.. they are human beings... how do u treat friendly human beings?

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